A $100 deposit may be required for future appointments lasting 60 minutes or longer, combined appointments, appointments involving multiple services or providers, and select high-demand services.

The deposit is applied toward the scheduled service at checkout and is not an additional fee.

Member Rebooking Benefit

Active Wrinkleboss members do not have to pay the $100 deposit when they schedule their next appointment with our team before leaving their current visit.

This deposit waiver applies only to appointments booked in person during a completed appointment. Appointments booked later online or through the Client Portal may require the standard $100 deposit.

All members remain subject to Wrinkleboss’ 48-hour cancellation, rescheduling, and no-show policy. If a deposit was not collected and the appointment is cancelled, moved, or missed with less than 48 hours’ notice, a $100 fee may be charged to the card on file.

We value you as a client, and the appointment time reserved for you is important to us. To best serve all clients and protect our team’s schedule, Wrinkleboss maintains a firm 48-hour cancellation and rescheduling policy.

Please cancel or reschedule through your Client Portal at least 48 hours before your scheduled appointment time.

Appointments cancelled, rescheduled, moved, or missed with less than 48 hours’ notice are subject to the following:

Appointments with a deposit:
The $100 appointment deposit may be forfeited.

Appointments without a deposit:
A $100 late cancellation, late rescheduling, or no-show fee may be charged to the card on file.

Clients will not be charged both a forfeited deposit and a separate $100 late cancellation or rescheduling fee for the same appointment.

Many services require advance provider preparation, treatment-room availability, product planning, and coordination. Last-minute appointment changes are often difficult to fill because most clients plan their visits in advance.

We understand that unexpected circumstances happen. However, because the appointment time was reserved specifically for you, the 48-hour policy applies consistently to late cancellations, late rescheduling, and missed appointments.

Appointments missed without prior notice are considered no-shows. A no-show may result in forfeiture of the appointment deposit or, when no deposit was collected, a $100 no-show fee. Repeated no-shows may also limit future scheduling privileges.

Wrinkleboss requires a valid credit card on file for scheduled appointments. By scheduling, you acknowledge and agree to this policy and authorize Wrinkleboss to charge the card on file for an applicable late cancellation, late rescheduling, no-show, or forfeited-deposit amount.

Our booking system presents these policies before scheduling. Policy information may also be included in appointment confirmations and reminder communications.

Wrinkleboss accepts cash, credit, debit, Apple Pay, Alle, Aspire and Xperience+ points. We do not accept checks, care credit, HSA or financing.

While gratuities are always appreciated and may be added to your cash or card payment, the gestures that mean the most to us go beyond a tip.

Here are some meaningful ways to show your support:

• ✨ Share your experience with friends

• 📲 Follow, like, and engage with us on social media

• 💬 Leave a thoughtful Google review

• 💛 Help spread the word about Wrinkleboss

Your trust, support, and referrals help us grow—and we’re so grateful for you.

In order to maintain a welcoming space happy for all noses and sensitivities we have adopted a fragrance-free environment. Please refrain from wearing strong scents, perfumes or colognes while visiting. 

Thank you for helping us keep Wrinkleboss a calm, inclusive, and scent-safe environment for everyone.

At Wrinkleboss, all goods and services are considered final and non-refundable, as treatments involve products and procedures that are irrevocable once administered.

We are committed to excellence, safety, and quality in every experience. Because of this, we do not accept returns on used skincare products or any items that have been injected or applied during treatment.

The only exception is in the case of a clear product or packaging defect.

In the rare event of a true allergic reaction:

• Please contact us within 48 hours of the reaction by phone or email.

• You must be seen in person by a Wrinkleboss provider to assess and document the reaction.

• Requests for exchange or credit must be made within two weeks of the original purchase date.

If approved, we’ll issue an in-house credit toward a future purchase—no cash refunds will be provided.

Your health, results, and trust mean everything to us. Thank you for understanding and respecting these guidelines.

Please be mindful of the weather and try to plan extra time for travel on snowy days. 

If there is a statewide or county issued Snow/Weather emergency, we will forgive the 48hr late reschedule/cancellation fee if you are unable to make it to an appointment due to weather.

However, if there is not a state wide or local declared weather emergency, the late reschedule/cancellation policy will still be enforced, so plan accordingly. Please also note, Minneapolis enforces Winter Parking Rules. See winter parking rules for relevant information. Thank you for understanding! 

Please send all questions regarding appointments to hello@wrinkleboss.com